Water Damage Restoration in Alpine, NJ

Professional water damage restoration, mold remediation, and emergency services serving Alpine and surrounding Bergen County communities.

48 min
Avg Response
24/7
Emergency
IICRC
Certified
A+
BBB Rating
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Alpine, NJ, NJ
IICRC Certified
Better Business Bureau
HomeAdvisor
New Jersey Licensed
Environmental Protection
EPA Lead-Safe Certified
NARPM Member
Restoration Industry Association

How Bergen Water Restore Grew from a Single Team to Bergen County's Most Trusted Restoration Leader

What started as a small, dedicated team of restoration experts has grown into a multi-service operation serving 70+ communities across Bergen County. Over three decades, we've helped thousands of residents and business owners recover from water damage, mold, fire, and storm disasters—building our reputation one satisfied customer at a time.

Team member: Hero
Team member: Jona
Team member: Kenji & Jeff
Team member: Team Photo
Team member: Theodor
Team member: Construction
Theo Marshall

Use Cases in Alpine, NJ

Projects we completed in your area

Residential Restoration

Hillside Property Foundation Leak

Alpine, NJ • Completed April 2025

A family in Alpine discovered water seeping into their basement after heavy spring rain. Their hillside property, perched on elevated terrain, had never shown water issues before. The problem started as dark stains on the foundation wall, and within hours, water began pooling in the lowest corner. They called immediately when they realized their finished basement—used as a game room and office—was at risk. The underlying issue was a failed drainage system on the upslope side of their home. Our team arrived, assessed the water intrusion path, and implemented a comprehensive solution that included exterior slope work and interior waterproofing.

  • Diagnosed failed exterior drainage system on upslope foundation
  • Installed interior perimeter drainage channel with sump connection
  • Applied exterior waterproof membrane to foundation wall
  • Graded slope away from home to redirect surface water
  • Installed monitoring system to track groundwater levels seasonally
8 Hours✓ Completed
Commercial Restoration

Retail Store Basement Flooding

Alpine, NJ • Completed September 2024

A retail establishment in Alpine discovered their basement stockroom flooding from a municipal water main failure during street maintenance. The basement contained $75,000 worth of seasonal inventory that was at risk. Water appeared from floor drains and backed up through outlets, gradually filling the space. The store manager needed the stockroom operational quickly to maintain sales operations. Our commercial restoration team assessed the damage, coordinated with the water authority to prevent further intrusion, and implemented a systematic drying process. We documented everything for insurance and worked around business hours to minimize disruption to retail operations.

  • Water extraction from basement stockroom (12,000 gallons)
  • Commercial-grade dehumidification to prevent inventory loss
  • Coordinated with municipal water authority on main shut-off
  • Professional inventory documentation for insurance claims
  • Restored basement to operational condition in under one week
26 Hours✓ Completed
24/7 Emergency Response

3 AM Pipe Burst During Freeze

Alpine, NJ • Completed January 2025

At 3 AM on the coldest night of the year, a family in Alpine woke to water dripping from their ceiling. An uninsulated supply line in the attic had frozen and burst, sending approximately 200 gallons per hour cascading down through two floors. By the time they discovered it, water had soaked the second-floor master bedroom, hallway, and was pooling in the first-floor living room. They called our 24/7 emergency line panicked. Our team arrived in 28 minutes despite the brutal conditions and weather-related road hazards. We immediately shut off the water, extracted the standing water, and set up industrial drying equipment. The homeowner learned a critical lesson about protecting pipes in unconditioned spaces.

  • Emergency dispatch response in under 30 minutes during extreme weather
  • Immediate water shut-off prevented further damage escalation
  • Extracted 400+ gallons from two-story impact area
  • Installed temporary heat to prevent ongoing freeze damage
  • Replaced burst pipe with insulated supply line and heat tape protection
10 Hours✓ Completed

Tips & insights for Alpine

Practical guidance tailored to Bergen County weather, homes, and the way properties are built in Alpine.

Restore, Protect and Beyond Repair

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Years of Operation
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Houses Restored
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Service Areas
#1
Champion at Service

Our Team

Jeff Hartman
Jeff Hartman
Co-founder & CEO
Jona Cohen
Jona Cohen
Customer Representative
Rosa Delgado
Rosa Delgado
Customer Representative
Nick Hartman
Nick Hartman
Field Manager
Simon Bauer
Simon Bauer
Field Technician
Theodor Klein
Theodor Klein
Field Technician
Bergen Water Restore Team
💧

We Know Jersey Weather

Nor'easters, flash floods from summer storms, and freeze-thaw cycles that crack foundations— we've seen what North Jersey weather throws at homes. Your basement flooded when that storm drain backed up? We've been there. We know the drill.

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Local Construction Styles

Split-levels from the '60s, century-old Victorians, garden apartments, and newer townhomes— Bergen County has them all. We know which basements leak, which crawl spaces need work, and how to navigate tight Jersey properties where the trucks barely fit.

Frequently Asked Questions

Answers for Alpine residents

Do hillside properties in Alpine see basement seepage after storms?

Yes. Alpine’s steep lots and rocky soils can push runoff toward foundation walls during heavy rain. We install interior drainage channels, upgrade sump pits with battery backups, and seal micro-cracks to prevent hydrostatic pressure from forcing water inside finished basements.

What’s the best approach for luxury homes with radiant floors?

We map moisture with thermal cameras to avoid damaging radiant lines, lift and dry floor assemblies with negative-pressure mats, and coordinate specialty flooring vendors for restoration. Documentation supports high-value insurance claims common in Alpine estates.

Can stone foundations be fully dried without demolition?

Often yes. We use desiccant dehumidifiers and controlled airflow to drive moisture out of stone and mortar. Where wicking persists, we add capillary breaks and breathable sealers designed for historic materials, keeping Alpine homes structurally sound.

How fast do you respond to emergency water calls in Alpine?

Our northern crews average 45–55 minutes. We stage equipment near Closter/Cresskill for faster access to Alpine’s hilltop neighborhoods, ensuring rapid extraction before mold risk rises in 24–48 hours.

What Alpine Residents Say

★★★★★

Real reviews from your neighbors in Alpine

Google
★★★★★

"3 AM pipe burst had water everywhere. Bergen County Restore had a crew here in 39 minutes—industrial equipment, dehumidifiers, the works. Watched them work and honestly impressed by the expertise. Finished basement completely saved."

Robert K.

Alpine, NJOctober 1, 2024

Facebook
★★★★★

"Found mold when we renovated the shower. Mike from Bergen County Restore led the containment—he explained the whole process, which materials he'd remove, how the treatment works. Gets the clearance paperwork done too, which was crucial for us."

Patricia M.

Alpine, NJSeptember 1, 2024

Yelp
★★★★★

"Storm roof leak. Bergen County Restore's response team arrived same day. They managed the tarping, water extraction, and coordinate with insurance—we basically didn't have to worry about anything. That's the kind of service you hope for in a disaster."

James T.

Alpine, NJAugust 1, 2024