Water Damage Restoration in Hackensack, NJ

Trusted by 128+ Hackensack residents and businesses

45 min
Avg Response
24/7
Emergency
IICRC
Certified
A+
BBB Rating
Loading map…
Hackensack, NJ, NJ
IICRC Certified
Better Business Bureau
HomeAdvisor
New Jersey Licensed
Environmental Protection
EPA Lead-Safe Certified
NARPM Member
Restoration Industry Association

How Bergen Water Restore Grew from a Single Team to Bergen County's Most Trusted Restoration Leader

What started as a small, dedicated team of restoration experts has grown into a multi-service operation serving 70+ communities across Bergen County. Over three decades, we've helped thousands of residents and business owners recover from water damage, mold, fire, and storm disasters—building our reputation one satisfied customer at a time.

Team member: Hero
Team member: Jona
Team member: Kenji & Jeff
Team member: Team Photo
Team member: Theodor
Team member: Construction
Simon Bauer

Use Cases in Hackensack, NJ

Projects we completed in your area

Residential Restoration

Multi-Story Plumbing Line Failure

Hackensack, NJ • Completed October 2024

A multi-story residential building in Hackensack experienced water damage when a supply line in the wall failed, allowing water to cascade down through multiple floor cavities. The damage affected three different units stacked vertically. The building management had to coordinate restoration across multiple tenant spaces while maintaining building operations. Our approach involved careful documentation of damage in each unit, separate drying zones, and professional communication with all affected tenants. This case demonstrated the complexity of managing water damage in multi-unit residential buildings.

  • Coordinated multi-unit restoration across three affected spaces
  • Created separate drying zones to prevent cross-contamination
  • Professionally documented damage in each tenant unit
  • Repaired supply line and installed isolation valve
  • Maintained transparent communication with all affected tenants
72 Hours✓ Completed
Commercial Restoration

Hospital Facility Water Damage Management

Hackensack, NJ • Completed April 2025

A healthcare facility in Hackensack experienced water intrusion that threatened to disrupt critical operations. The facility required strict infection control protocols during the emergency response. Water had entered through a failed window seal in a non-critical area, but the facility's medical operations had to continue without interruption. Our response required specialized training and protocols to work in a healthcare environment. We coordinated closely with facility management to minimize disruption while executing a comprehensive water damage restoration.

  • Specialized response following healthcare facility infection control protocols
  • Maintained 24/7 medical operations during restoration
  • Professional documentation meeting healthcare compliance standards
  • Rapid window seal replacement to prevent recurrence
  • Zero disruption to critical facility operations throughout process
40 Hours✓ Completed
24/7 Emergency Response

High-Rise Apartment Window Seal Failure

Hackensack, NJ • Completed November 2025

A high-rise apartment in Hackensack experienced water intrusion when window seals failed during a heavy storm. Wind-driven rain forced water around the aging window frame, penetrating the wall cavity and affecting the apartment interior. The resident discovered water damage on the interior walls and ceiling. The complexity included coordinating with the building's window contractor and managing an occupied high-rise unit during remediation. Our response required careful attention to the occupied unit's needs while executing a comprehensive restoration.

  • Emergency water extraction from high-rise apartment
  • Identified and documented window seal failure
  • Coordinated window replacement with building contractor
  • Professionally restored interior walls and finishes
  • Prevented mold growth through rapid drying protocols
21 Hours✓ Completed

Tips & insights for Hackensack

Practical guidance tailored to Bergen County weather, homes, and the way properties are built in Hackensack.

Restore, Protect and Beyond Repair

0+
Years of Operation
0+
Houses Restored
0+
Service Areas
#1
Champion at Service

Our Team

Jeff Hartman
Jeff Hartman
Co-founder & CEO
Jona Cohen
Jona Cohen
Customer Representative
Rosa Delgado
Rosa Delgado
Customer Representative
Nick Hartman
Nick Hartman
Field Manager
Simon Bauer
Simon Bauer
Field Technician
Theodor Klein
Theodor Klein
Field Technician
Bergen Water Restore Team
💧

We Know Jersey Weather

Nor'easters, flash floods from summer storms, and freeze-thaw cycles that crack foundations— we've seen what North Jersey weather throws at homes. Your basement flooded when that storm drain backed up? We've been there. We know the drill.

🏗️

Local Construction Styles

Split-levels from the '60s, century-old Victorians, garden apartments, and newer townhomes— Bergen County has them all. We know which basements leak, which crawl spaces need work, and how to navigate tight Jersey properties where the trucks barely fit.

Frequently Asked Questions

Answers for Hackensack residents

My basement near the Hackensack River floods in heavy rain—what actually helps?

For homeowners in Hackensack, especially those near the Hackensack River, basement flooding during heavy rain is a recurring problem caused by groundwater surges. The most effective solution for a Hackensack home involves a multi-layered approach. We recommend installing interior perimeter drains to capture water at the source, upgrading to a high-capacity sump pump with a reliable battery backup, and implementing a sealed dehumidification system to maintain relative humidity below 50%. A critical step for any Hackensack property is verifying that sump pump discharge is routed far from the foundation to prevent water from re-entering.

Water leaked down the riser stack in my multi-family building—can you work around tenants?

Absolutely. We specialize in minimizing disruption in occupied multi-family buildings throughout Hackensack. When a riser stack leaks, our team coordinates directly with property management to schedule after-hours water extraction and drying for common areas like corridors. For individual units in Hackensack, we provide clear communication and efficient, contained service to address the water damage while respecting tenants' privacy and schedules. Our detailed documentation helps streamline the insurance process for both the association and individual unit owners in Hackensack.

Will homeowners or condo insurance cover this water damage in Hackensack?

In Hackensack, insurance coverage depends on the water's source. Sudden and accidental events, like a burst pipe or appliance failure, are typically covered by a standard homeowners or condo policy. However, flooding from rising groundwater, a common issue for properties near the Hackensack River, requires a separate flood insurance policy. We provide comprehensive documentation, including photos, moisture readings, and detailed estimates formatted for Hackensack insurance adjusters, to help you maximize your claim and ensure a smooth process.

Can my finished basement in Hackensack be saved after a storm?

Yes, in many cases, a finished basement in Hackensack can be saved, provided that cleanup starts within hours and the water source is clean (not sewage). Our process for restoring a Hackensack basement involves rapid water extraction, followed by drying the wall cavities from the inside out using specialized ventilation systems. We run HEPA air scrubbers to capture airborne particles and apply antimicrobial treatments to prevent mold. By focusing on drying the structure, we can often preserve most of your finishes, including drywall and flooring, saving you time and money on reconstruction in your Hackensack home.

What Hackensack Residents Say

★★★★★

Real reviews from your neighbors in Hackensack

Google
★★★★★

"Called at 2am when our basement flooded from a burst pipe. Bergen County Restore arrived in 45 minutes with full equipment truck. The crew worked through the night extracting water and setting up dehumidifiers. They saved our finished basement and handled all the insurance paperwork. Can't thank them enough."

Michael C.

Hackensack, NJNovember 1, 2024

Facebook
★★★★★

"Our washing machine overflowed while we were at work. By the time we got home, water had spread through three rooms. Bergen County Restore responded same-day, pulled up wet carpet, and had everything dry in 4 days. Very professional and explained every step. Highly recommend for water damage."

Jennifer R.

Hackensack, NJOctober 1, 2024

Yelp
★★★★★

"Hidden leak behind our kitchen sink caused major damage before we discovered it. The team was thorough with moisture testing, found water in places we didn't expect, and coordinated the full kitchen rebuild after drying. Great communication throughout the 2-week process."

David L.

Hackensack, NJSeptember 1, 2024