Water Damage Restoration in Mahwah, NJ

Trusted by 54+ Mahwah residents and businesses

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Mahwah, NJ, NJ
IICRC Certified
Better Business Bureau
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New Jersey Licensed
Environmental Protection
EPA Lead-Safe Certified
NARPM Member
Restoration Industry Association

How Bergen Water Restore Grew from a Single Team to Bergen County's Most Trusted Restoration Leader

What started as a small, dedicated team of restoration experts has grown into a multi-service operation serving 70+ communities across Bergen County. Over three decades, we've helped thousands of residents and business owners recover from water damage, mold, fire, and storm disasters—building our reputation one satisfied customer at a time.

Team member: Hero
Team member: Jona
Team member: Kenji & Jeff
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Team member: Construction
Ralf Schneider

Use Cases in Mahwah, NJ

Projects we completed in your area

Residential Restoration

Hillside Property Retaining Wall Drainage Failure

Mahwah, NJ • Completed August 2024

A hillside home in Mahwah experienced water intrusion when the retaining wall drainage system failed. Water pressure built up behind the wall and forced moisture through the foundation into the basement. The finished basement showed water stains along the foundation wall. We assessed the exterior drainage failure, coordinated retaining wall repair, and waterproofed the affected foundation area. The solution required addressing both the exterior drainage and interior waterproofing for complete protection.

  • Diagnosed retaining wall drainage system failure
  • Coordinated exterior drainage repair with landscaping contractor
  • Applied interior foundation waterproofing
  • Installed drainage channel to manage ongoing water pressure
  • Restored finished basement to dry, usable condition
80 Hours✓ Completed
Commercial Restoration

Corporate Office Server Room Water Threat

Mahwah, NJ • Completed June 2025

A corporate office in Mahwah discovered water seeping toward their server room from an adjacent restroom leak. The IT director was extremely concerned about potential damage to critical servers and data infrastructure. Our commercial team responded urgently, creating a water barrier to protect the server room while addressing the source. We extracted water, dried affected areas, and monitored humidity levels to ensure server room environmental standards were maintained throughout the restoration.

  • Emergency water barrier to protect critical IT infrastructure
  • Extracted water and prevented server room intrusion
  • Maintained proper humidity levels for server equipment
  • Coordinated restroom plumbing repair
  • Protected business-critical data infrastructure successfully
24 Hours✓ Completed
24/7 Emergency Response

Saturday 1 AM Well Pump Malfunction Flood

Mahwah, NJ • Completed October 2025

At 1:15 AM on Saturday, a Mahwah home's well pump malfunctioned and began pumping continuously into their pressure tank, causing it to rupture. Water flooded the basement mechanical room. The homeowner called our 24/7 line at 1:28 AM, worried about electrical equipment in the flooded area. Our emergency crew arrived at 2:05 AM—37 minutes in the middle of the night. We immediately shut off power and the well pump, began extraction, and secured the area. The Saturday overnight response prevented extensive equipment damage.

  • Saturday 1 AM emergency—arrived 2:05 AM, 37 minutes from call
  • Immediate electrical and well pump shut-off for safety
  • Emergency extraction from mechanical room
  • Protected furnace and electrical systems from water damage
  • Coordinated well pump system repair for Saturday service
32 Hours✓ Completed

Tips & insights for Mahwah

Practical guidance tailored to Bergen County weather, homes, and the way properties are built in Mahwah.

Restore, Protect and Beyond Repair

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Our Team

Jeff Hartman
Jeff Hartman
Co-founder & CEO
Jona Cohen
Jona Cohen
Customer Representative
Rosa Delgado
Rosa Delgado
Customer Representative
Nick Hartman
Nick Hartman
Field Manager
Simon Bauer
Simon Bauer
Field Technician
Theodor Klein
Theodor Klein
Field Technician
Bergen Water Restore Team
💧

We Know Jersey Weather

Nor'easters, flash floods from summer storms, and freeze-thaw cycles that crack foundations— we've seen what North Jersey weather throws at homes. Your basement flooded when that storm drain backed up? We've been there. We know the drill.

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Local Construction Styles

Split-levels from the '60s, century-old Victorians, garden apartments, and newer townhomes— Bergen County has them all. We know which basements leak, which crawl spaces need work, and how to navigate tight Jersey properties where the trucks barely fit.

Frequently Asked Questions

Answers for Mahwah residents

Near the Ramapo River, our Mahwah basement floods. What helps most?

For Mahwah homes near the Ramapo River, basement flooding is a serious concern that requires a robust solution. The most effective approach includes installing interior perimeter drains to capture groundwater, upgrading to a high-capacity sump pump with a reliable battery backup, and running a sealed dehumidification system. It's also critical for any Mahwah property to ensure the pump's discharge is routed far from the foundation to prevent water from cycling back in.

Our large Mahwah lot has a crawl space that smells in the spring—how do we stop it?

That musty smell from your crawl space is a sign of excess moisture, a common issue in Mahwah. The definitive fix is to completely isolate the space from the damp ground by installing a heavy-duty vapor barrier across the entire floor. We then dry the wood framing to below 18% moisture content and install a sealed, commercial-grade dehumidifier with a continuous drain, which is essential for permanently eliminating odors in your Mahwah home.

A leak cupped our hardwood floors in Mahwah—can you save them?

Yes, in many cases, we can save cupped hardwood floors in Mahwah homes without resorting to sanding and refinishing. Our specialized technique uses drying mats that create a vacuum to pull moisture directly from the wood planks and the subfloor. While there might be slight cupping initially, the boards will typically relax and flatten over a few weeks as they acclimate, preserving the original finish of your Mahwah floors.

Will insurance cover this water damage in Mahwah, and do you help with claims?

Yes, for a sudden and accidental water loss in your Mahwah home, your homeowner's insurance will typically cover the damages. We provide comprehensive support for your claim by supplying the adjuster with all necessary documentation, including detailed photos, professional moisture readings, and a clear, line-item estimate. This ensures your Mahwah claim is processed smoothly and you get the coverage you deserve.

What Mahwah Residents Say

★★★★★

Real reviews from your neighbors in Mahwah

Google
★★★★★

"Sump pump failed during a storm—six inches of water. Bergen County Restore arrived within an hour with industrial pumps, extracted everything by morning, completed drying in five days. Also recommended backup sump system. Saved thousands."

Tom H.

Mahwah, NJNovember 1, 2024

Facebook
★★★★★

"Roof leak during heavy rain damaged ceiling and attic. Bergen County Restore tarped the roof, extracted water, dried the structure, coordinated with our roofer perfectly. Very organized response."

Christine R.

Mahwah, NJOctober 1, 2024

Yelp
★★★★★

"Mold in basement from chronic moisture problems. Complete remediation, identified source, installed dehumidification. Six months—no mold return. Excellent work from Bergen County Restore."

Paul S.

Mahwah, NJSeptember 1, 2024