Water Damage Restoration in New Milford, NJ

Professional water damage restoration, mold remediation, and emergency services serving New Milford and surrounding Bergen County communities.

47 min
Avg Response
24/7
Emergency
IICRC
Certified
A+
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New Milford, NJ, NJ
IICRC Certified
Better Business Bureau
HomeAdvisor
New Jersey Licensed
Environmental Protection
EPA Lead-Safe Certified
NARPM Member
Restoration Industry Association

How Bergen Water Restore Grew from a Single Team to Bergen County's Most Trusted Restoration Leader

What started as a small, dedicated team of restoration experts has grown into a multi-service operation serving 70+ communities across Bergen County. Over three decades, we've helped thousands of residents and business owners recover from water damage, mold, fire, and storm disasters—building our reputation one satisfied customer at a time.

Team member: Hero
Team member: Jona
Team member: Kenji & Jeff
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Team member: Theodor
Team member: Construction
Kosmo Diaz

Use Cases in New Milford, NJ

Projects we completed in your area

Residential Restoration

Bathroom Tile Shower Pan Leak

New Milford, NJ • Completed July 2024

A New Milford homeowner noticed their dining room ceiling (directly below the upstairs bathroom) starting to stain and sag. The shower had been leaking through failed grout and a compromised shower pan for months. Water had saturated the ceiling joists and insulation. We carefully assessed the damage extent, removed the affected ceiling materials, and dried the structural elements. The bathroom required complete shower rebuilding with modern waterproofing. This case showed how small bathroom leaks can cause significant structural damage over time.

  • Removed water-damaged ceiling and saturated insulation
  • Professional drying of ceiling joists and framing
  • Complete shower pan replacement with upgraded waterproofing membrane
  • Installed new moisture-resistant ceiling materials
  • Added bathroom ventilation to prevent future moisture issues
72 Hours✓ Completed
Commercial Restoration

Medical Office HVAC Condensate Overflow

New Milford, NJ • Completed May 2025

A medical office in New Milford experienced water damage when their HVAC condensate drain clogged and overflowed into exam rooms. The overflow affected ceiling tiles and patient areas, requiring immediate attention to maintain healthcare standards. Our commercial team responded quickly, extracted water, replaced damaged ceiling tiles, and cleaned affected areas to medical facility standards. We coordinated with HVAC contractors to prevent recurrence and documented everything for facility compliance records.

  • Water extraction from medical exam rooms meeting healthcare standards
  • Replaced ceiling tiles and restored professional office appearance
  • Cleaned and sanitized to medical facility requirements
  • Coordinated HVAC condensate system repair
  • Provided compliance documentation for medical facility records
16 Hours✓ Completed
24/7 Emergency Response

4 AM Toilet Supply Line Failure

New Milford, NJ • Completed January 2025

At 4:12 AM, a New Milford family woke to the sound of running water—their second-floor toilet supply line had failed at the connection point. Water poured through the bathroom floor into the first-floor ceiling below. They called our emergency line at 4:18 AM, worried about ceiling collapse. Our crew arrived at 4:45 AM—27 minutes response time in the early morning hours. We immediately shut off the water, began emergency extraction, and installed temporary ceiling support to prevent collapse. The family was relieved by the rapid professional response.

  • 4 AM emergency response—arrived 4:45 AM, 27 minutes from call
  • Immediate water shut-off and emergency extraction
  • Temporary ceiling support installed to prevent collapse
  • Removed saturated ceiling materials safely
  • Upgraded toilet supply line to prevent future failures
40 Hours✓ Completed

Tips & insights for New Milford

Practical guidance tailored to Bergen County weather, homes, and the way properties are built in New Milford.

Restore, Protect and Beyond Repair

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Years of Operation
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Houses Restored
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Service Areas
#1
Champion at Service

Our Team

Jeff Hartman
Jeff Hartman
Co-founder & CEO
Jona Cohen
Jona Cohen
Customer Representative
Rosa Delgado
Rosa Delgado
Customer Representative
Nick Hartman
Nick Hartman
Field Manager
Simon Bauer
Simon Bauer
Field Technician
Theodor Klein
Theodor Klein
Field Technician
Bergen Water Restore Team
💧

We Know Jersey Weather

Nor'easters, flash floods from summer storms, and freeze-thaw cycles that crack foundations— we've seen what North Jersey weather throws at homes. Your basement flooded when that storm drain backed up? We've been there. We know the drill.

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Local Construction Styles

Split-levels from the '60s, century-old Victorians, garden apartments, and newer townhomes— Bergen County has them all. We know which basements leak, which crawl spaces need work, and how to navigate tight Jersey properties where the trucks barely fit.

Frequently Asked Questions

Answers for New Milford residents

Are homes in the Hackensack River blocks of New Milford more flood-prone?

Yes, homes in New Milford that are situated near the Hackensack River floodplain can be more susceptible to basement flooding from groundwater. Our approach for these New Milford properties is to install robust interior drainage systems, elevate stored items off the floor, and run continuous, sealed dehumidification. This system is designed to protect finished basements and valuable belongings from recurring water issues in New Milford.

Can my drywall be saved after a minor basement seepage event?

In many cases of minor seepage in New Milford homes, we can save the drywall without full replacement. Our technique involves using specialized cavity ventilation equipment that injects dry air into the wall bottoms, drying them from the inside out. We only perform targeted removal of drywall sections where our moisture meters show that readings remain persistently high, minimizing disruption and cost for our New Milford clients.

Will musty odors linger in my New Milford basement after you're done drying?

No, eliminating odors is a key measure of success for us. We ensure that musty smells do not linger in your New Milford home by using HEPA air filtration to capture airborne mold spores throughout the process. We also apply a professional-grade antimicrobial treatment to all affected surfaces. Before we consider a job complete, we verify that the air quality is clean and fresh, ensuring a healthy environment for your New Milford home.

How fast is your emergency response time to New Milford?

We pride ourselves on our rapid response to emergencies in New Milford. Our local crews are on standby 24/7, and we can typically have a team at your New Milford home in under an hour, on average. This immediate action is crucial for mitigating the extent of the water damage, preventing mold growth, and ultimately saving you money on restoration costs.

What New Milford Residents Say

★★★★★

Real reviews from your neighbors in New Milford

BBB
★★★★★

"Overnight storm and sump pump failure—basement flooded. Bergen County Restore had a team here 40 minutes later with industrial pumps. Extraction and drying setup complete. Recommended backup sump system too."

Patricia W.

New Milford, NJNovember 1, 2024

Angi
★★★★★

"Crawl space mold from chronic moisture. Bergen County Restore did complete remediation—vapor barrier, dehumidification. Six months later, no moisture problems. Excellent work."

Michael B.

New Milford, NJOctober 1, 2024

HomeAdvisor
★★★★★

"Second-floor bathroom leak—ceiling and walls affected. Bergen County Restore used thermal imaging to find hidden moisture everywhere. Complete extraction and drying. Professional response."

Sharon L.

New Milford, NJSeptember 1, 2024